I have been using Optrex eyedrops for many years, with very good results. Recently, the company has brought out a new cylindrical bottle, which I find far inferior, so I was delighted to find an online pharmacy with some supplies of the old bottle left. I had a question, and there was an actual human being on the phone to answer it! Delivery was quite prompt, although An Post took two days more than they promised. So, good product, good service, 2 out of 3 ain’t bad!