- Transport Terms

Free Delivery in Ireland for all order over €45 Free delivery does not apply to international orders.

Tracking is provided on all national and international orders.

Republic of Ireland & Northern Ireland orders are shipped with An Post & DPD Couriers.

National orders in Ireland:

Our aim is to get your parcel to you as quickly as possible. Please allow two working days to receive orders. Often, your order will be delivered the following day but we prefer to advise customers to expect two days. On rare occasions, it may take longer fo

-> Two working days anywhere in Ireland on all orders placed before 3pm Monday-Thursday.

-> Orders placed before 3pm Friday will be received on Tuesday. After 3pm orders will be delivered on the Wednesday.

-> On rare occasions, it may take longer for your parcel to arrive during periods of high order volume. Please call us if your order is urgent. 

Standard Delivery Charge of €5.50.

International orders:

-> Standard Shipping 5-7 working days.

-> Express Shipping 2 working days.

Fees depend on destination, please contact us for more information. Should your parcel contain aerosols, we will not be able to ship these orders. We will always contact you before shipping in this instance.

Delivery Timescales & Fees

Destination Usual Delivery Time Fee
Collect in Store (Tralee, Co Kerry) 1 working day FREE
Republic of Ireland orders over €45 1-2 working days FREE - AN POST
Republic of Ireland orders under €45 1-2 working days From €5.50
UK orders  4-7 Working Days From €12.95
European Countries (some countries have internal delays) 7-10 Working Days* (Postal Service) From €18.99
USA & Canada USA (No postage offered to USA), Canada 15-25 Working Days (Postal Service) From €24.99
Australia, New Zealand  8-15 Working Days* (Postal Service) From €38.99
Rest of World 8-15 Working Days* (Postal Service) From €49.99



Stock Availability:

-> We work with a large amount of suppliers and have an extensive product listing. At any given time, there may be issues procuring stock which may add a waiting period to your order. We will let you know as soon as possible should this be the case. We want our customers to have the best product choice and customer service.

Medicinal Products cannot be shipped Outside of Ireland.

Customs Charges or Import Taxes

If your delivery address is outside of the EU, it is possible your order may be subject to certain import customs/taxes which are outside of our control. If you are in doubt, please contact your local customs officials. These charges are the responsibility of the buyer at the time of delivery.

Incorrect Shipping Addresses

It is the buyer's responsibility to ensure that the full shipping address supplied at checkout is correct. Please review this before placing your order. We prioritise a fast dispatch and delivery timeframe, so it may not be possible to amend your delivery/shipping information after you place your order.