Online Pharmacy offers a simple and convenient way to order prescriptions online across Ireland. Whether you need a one-off prescription or a repeat, our service allows you to manage your medication quickly and efficiently without the need for an app.
Once your prescription is submitted, our qualified pharmacy team will review and process your order. You can then choose to have your medication delivered nationwide or collected from your nominated pharmacy.
You can send your prescription to moyderwell.tralee@healthmail.ie
For registered medical professionals using Healthmail only.
Repeat Prescription Service
Simple, reliable prescription management
Easily order your repeat prescriptions online with Online Pharmacy. Our pharmacy team reviews every request to ensure safe and accurate dispensing, giving you complete peace of mind.
Skip the hassle of in-store visits and have your medication delivered nationwide across Ireland or ready for collection at your convenience.
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Frequently asked questions
Who can use the Online Pharmacy Prescription Ordering Service
Who can use the Online Pharmacy Prescription Ordering Service
You can use this service to order your prescription medications once you have a legally valid prescription. This can be the original paper prescription or one that a prescriber has sent electronically to the pharmacy via Healthmail. Physical prescriptions must be posted to us in advance of dispensing.
To place an order, you must be aged 16 or over.
How do I place an order for my prescription
How do I place an order for my prescription
To place an order, you must be aged 16 or over. However, you may place an order on behalf of someone under 16.
1. If it is a new prescription, ask your GP to email it to
moyderwell.tralee@healthmail.ie
2. If it is a repeat prescription we already have on file for you;
You can:
- Email us an order repeat request to support@onlinepharmacy.ie
- Phone in a request to 066-7106308. Please note our local pharmacy is called Moyderwell Pharmacy.
What messages will I receive as my order is being processed?
What messages will I receive as my order is being processed?
The team will acknowledgement receipt of your request either by email or over the phone.
Do I need a prescription to use this service?
Do I need a prescription to use this service?
Yes, you must have a valid prescription issued by your doctor or other prescriber. This can be the original signed paper prescription or one that a prescriber has sent electronically to the pharmacy via Healthmail.
How long will it take to process my prescription order?
How long will it take to process my prescription order?
We aim to process your prescription orders as quickly as possible. Prescription orders are typically processed within 1–2 business days. Once your medication is ready, we will contact you for payment and then post the medication to you.
Please allow sufficient time to receive your medication. We recommend ordering 7-10 days before you actually require the medication.
Can I order repeat prescriptions
Can I order repeat prescriptions
Yes! If we hold a valid prescription on file for you, then you can order via email to support@onlinepharmacy.ie or phone to 066-7106308.
Can I have my prescription delivered?
Can I have my prescription delivered?
Yes - we offer nationwide prescription delivery service. We also offer cold chain transport for fridge items.
How do I pay for the prescription that I order?
How do I pay for the prescription that I order?
We can send you a link to your phone or email to complete payment or else take payment over the phone.
What should I do if I have trouble with my prescription order?
What should I do if I have trouble with my prescription order?
If you experience any issues with your order, please contact our customer support team via email to support@onlinepharmacy.ie
Is my personal information secure
Is my personal information secure
Yes, we take your privacy and security seriously. All personal information, including prescription order details, is encrypted and stored in accordance with GDPR guidelines. We follow strict protocols to ensure that your data is protected at all times.
Can I track my prescription order status?
Can I track my prescription order status?
Yes, you can track the status of your prescription order through the An Post tracking app.
Terms & Conditions
Terms & Conditions
Cost of dispensed medication will be separate to cost of prescription generation or doctor consultation. We are not responsible for third-party website content.
Subject to pharmacist approval, stock availability and pharmacy opening hours.
Family member or person you care for (where aged over 16 years) may give consent for you to use the service on their behalf, which includes ordering and collecting their medicines.
Consent to receive text messages is a mandatory requirement.
A valid prescription is required to dispense prescription medication. This must be the original signed paper prescription or one that your doctor has sent electronically to the pharmacy via Healthmail to moyderwell.tralee@healthmail.ie.
For urgent prescriptions, please mark as ‘urgent’ in the email subject for review by the pharmacy. Delivery service may take 2-3 working days and is subject to pharmacist approval, stock availability and pharmacy opening hours.
When ordering on behalf of someone else, the text message will be sent to the mobile number recorded for that individual.
